COMMERCIAL HVAC IN OREM

Orem's commercial real estate looks different from the rest of the Wasatch Front. State Street is a long retail corridor with strip malls, restaurants, and converted-house businesses. Center Street has older multi-tenant office buildings. The 800 N corridor near UVU is dense with student-targeted retail and rentals. Geneva's industrial-adjacent area still has warehouses and light manufacturing. And the multi-family rental market — managed through property management companies serving UVU and BYU commuter students — is one of our biggest commercial verticals here.

We run a dedicated commercial crew specifically because residential and commercial HVAC don't overlap as much as the nameplate suggests. Larger equipment, longer duty cycles, more tenants depending on a single unit, far less tolerance for downtime. When a 7.5-ton RTU fails on a State Street restaurant in July, the owner is losing real revenue every hour the unit is down. Our commercial dispatch puts those calls in front of the queue.

Equipment we service in Orem

Rooftop package units (RTUs) — workhorse of Orem strip-mall and office commercial. 3 to 25 tons, gas/electric or electric-only. We service every major brand: Trane, Carrier, York, Lennox, Rheem, Daikin, Bryant, ICP. Most of our Orem commercial volume.

Split commercial systems — outdoor condenser plus indoor air handler, larger than residential. Common in older Center Street office conversions and standalone businesses.

Commercial boilers — hydronic heating in larger Orem multi-family buildings, schools, medical offices. Gas-fired cast iron or high-efficiency condensing.

Make-up air units (MAU) — critical for State Street restaurants and commercial kitchens. Balance exhaust hoods. Frequently overlooked on PM contracts, first thing to fail on a busy summer night.

Multi-tenant residential HVAC — apartment complexes near UVU, fourplexes, sixplexes. Dozens of small split systems or PTACs across a property, one property manager managing the whole portfolio.

Property manager friendly billing

Big differentiator for our Orem commercial work. We invoice direct to the property management company, send PDFs to whatever software they use (AppFolio, Buildium, Yardi, Propertyware, ResMan), and handle weekend emergency calls on the owner's billing without bothering the tenant. If a renter calls at 11pm with no AC and the unit is owned by your company, we work with you on dispatch — the tenant doesn't pay for landlord-responsible repairs.

Preventive maintenance contracts

Highest-value commercial HVAC decision most building owners make. Two scheduled visits per year (pre-summer and pre-winter), catches 80% of failures before they become emergency calls, and guarantees priority dispatch. Single 5-ton RTU PM runs $485 to $785 per year. Larger Orem properties — 5 to 10 RTUs across a State Street strip center — price $2,450 to $4,850 annually with volume discounts. Repairs at PM customer rates run 10 to 15% lower than non-contract emergency pricing.

Emergency commercial service

24/7 commercial dispatch with a dedicated after-hours line. Restaurants, multi-family with tenants, medical facilities, and data centers are always priority. After-hours surcharge on commercial is $145 to $245 depending on truck configuration. Repair pricing same as business hours — no emergency multiplier on the work itself. Quality Service Club commercial accounts skip the regular queue.

Common Orem commercial repair calls

• No cooling on RTU — compressor, contactor, capacitor, or refrigerant. $485 to $1,850 typical
• No heat on gas/electric RTU — igniter, gas valve, flame sensor, or control board. $385 to $925
• Belt-drive blower failure — belt, bearings, or motor. $485 to $1,250
• Economizer stuck or failed — outside-air damper actuator. $385 to $685
• Variable frequency drive (VFD) failure — $1,250 to $3,500 depending on unit
• Rooftop unit refrigerant leak — detection, repair, and recharge. $685 to $2,850
• Make-up air unit burner — $685 to $1,850 depending on cause